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AI Agent Workflows

Volume 8 · Project: Insurance Claims Processing · Industry: Insurance / Business Operations · Level: Intermediate

Build a claims process that mixes fixed, deterministic steps with agent-assisted steps. Consequential decisions stay under deterministic controls and human review.

Planned learning outcomes

  • Decide when a deterministic workflow is better than an agent.
  • Place human review where a consequential decision is made.

In preparation.

Book text © 2026 Ravi Pal. All rights reserved. Code examples are licensed under the MIT License.